Exchange & Return Policy
We have a 2-day return policy, which means you have 2 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be:
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In the same condition as received
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Unused and unworn
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With original tags
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In original packaging
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Accompanied by the receipt or proof of purchase
How to Start a Return
To initiate a return, please contact us at zarikaa02@gmail.com within 2 days of delivery.
Once your return request is approved, we will provide:
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A return shipping label
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Instructions on how and where to send your package
⚠️ Items sent back without requesting a return first will not be accepted.
Damages & Issues
Please inspect your order immediately upon delivery.
If your item is damaged, defective, or incorrect, contact us right away at zarikaa02@gmail.com so we can resolve the issue.
Non-Returnable Items
We do not accept returns for:
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Perishable goods (food, flowers, plants)
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Custom or personalized products
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Personal care / beauty products
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Hazardous materials, flammable liquids, or gases
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Sale items
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Gift cards
If you’re unsure whether your item is eligible, feel free to contact us.
Exchanges
The fastest way to get a different item is to:
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Return the original item (within 2 days)
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Place a new order once the return is approved
Refunds
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We will notify you after receiving and inspecting your return
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If approved, the refund will be issued to your original payment method
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Refunds are processed within 10 business days
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Bank processing times may vary
If 15 business days have passed since approval and you haven’t received your refund, please contact zarikaa02@gmail.com.